Collaboration is more than a technical architecture, solution, or product. It is the experience that integrates people, processes, and technology. And by working together, people can achieve extraordinary things.

An organizational chart may show hierarchy, but it doesn't represent real business collaboration—how people actually interact inside, outside, and across the organization. Many businesses have varied employee expertise, different office locations and multiple customer touch points. Finding ways to improve the connections between people and the information they need to share is critical to improving business.

Collaboration is important in any business, it can have an impact on quality, productivity, customer satisfaction, accountability and ultimately on the bottom line of your business.

4 Important Collaborative Ingredients to Increase Profitability


There are many cloud collaborative systems available. Choosing one can be a daunting task. Here are four important components to a successful cloud collaborative system.

1. Quality

Sharing the wealth of information already available in your company and giving your team an environment where they can share knowledge and experience improves outcomes. Management always have an overriding view of the project to make sure it is on-brief and on-time.


2. Productivity

Save time by managing and simplifying workflows, discussing and sharing documents online. Reduce travel time and costs by meeting virtually and collaborating online.


3. Customer Satisfaction

By allowing your customers and partners to collaborate through the process you stand a much better chance of finding mutually beneficial solutions faster. Your clients will also feel much more engaged with your team and your brand.

collaborate customers

4. Accountability

You can manage the timings of multiple projects easily while also measuring the contribution from each  member of your team.

Cloud collaboration tools are becoming more business critical with the increase in remote working and the need to differentiate your business and engage with clients in different ways. CentraCom data services can improve your cloud collaboration dramatically. Contact one of our experts to see how we can connect all your locations in one network.

2 Hours

Sources: *Defaqto research; **Bain & Company; †Steles; ††